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I asked to have a break and close my account because I was playing too much and didn’t want to lose my money instead did nothing

said that casino had done wrong and offered more bonuses as compensation

Hello Mohammed,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with VipSlots Casino. Please allow me to ask you a few more question before we would move forward.

Did you ask for temporary account block or for self exclusion? Did you contact them through e-mail or live chat? When exactly did you ask for it? Did you contact the casino with this issue? If yes, what did they respond?

Also please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve it.

Regards,

Nick

Hello Mohammed,

We haven't hear from you in a while. Please note that we will be forced to reject the complaint if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be rejected for the above mentioned reason.