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In € 250 played on 50cent not even a win of € 20 no free spins. I've never seen or seen anything like it. Very bad casino

In 250€ auf 50cent gespielt nicht einmal einen Gewinn von 20€keine freispiele. So etwas habe ich noch nie erlebt oder gesehen. Ein sehr schlechtes Casino

Dear Sandro,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Dear Sandro,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

I am already aware that it is a matter of gambling. But in almost 25 years since I've been playing, I've never seen anything like it. Imagine that 250 € is the initial sum per spin 0.50 cents I got a few minimal profits of at most 2 €. That's over 500 spins. Since then not even to achieve a profit of 20 € let alone to receive free spins that is very strange. I've been playing for almost 25 years and I've never seen anything like it or even heard it. For me it was the worst casino experience ever. I feel cheated. Nothing came from the casino. This is not how the slots work. Nobody can tell me that. It gives me the impression that it's all about rip-offs!

Mir ist schon bewusst das es sich um Glücksspiel handelt. Aber in fast 25 Jahren seitdem ich spiele habe ich so etwas noch nie erlebt. Stellen Sie sich das doch mal vor 250€ ist die anfangs summe pro Drehung 0,50cent ein paar minimalst Gewinne von höchstens 2 €bekam ich. Das sind über 500 Drehungen. Da dann nicht einmal einen Gewinn von 20€zu erzielen geschweige denn Freispiele zu erhalten das ist schon sehr komisch. Ich spiele seit fast 25 Jahren und so etwas habe ich noch nie erlebt und nicht einmal gehört. Für mich war es das Negativste Casino erlebniss überhaupt. Ich fühle mich Betrogen. Von seiten des Casinos kam nichts. So laufen die slots nicht. Das kann mir keiner erzählen. Auf mich macht es den Eindruck das es nur um abzocke geht!

Dear Sandro,

All the flaws of Ocean Breeze Casino are mentioned in our review https://casino.guru/ocean-breeze-casino-review. A number of complaints and unfair terms and conditions, all those factors have contributed to 3,1 rating. As you can see from all of the information in our review, Ocean Breeze Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

If you have any supporting evidence or more detailed information that would help to build our case on, please do not hesitate to forward it to me, otherwise, I will be forced to reject your complaint as it’s too general without relevant proofs. Thank you for your understanding.

Dear Sandro,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.