Jacks.nl Casino - Pelaajalla on joitain ongelmia.

I won 6 ,517 thru casino jack and my identity has been accepted they have been emailing me , no phone contact is impossible to reach them please investigate my recovery of my winnings please Thank you

Dear tanyafay003,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will definitely need more information. Could you please elaborate? Has your withdrawal been delayed?

I will be waiting for your reply patiently.

Best regards,

Kristina

What other information do you need , I haven't yet received my winnings

I'm just waiting to see if there faithfull and honor there captain jack casino if there loyalty to there customers and there casino word , just want what's due and Im still g

Just patiently waiting for my winnings and plan to continue to be a captain jack casino customer actually referring other friends to play at captain jacks casino,Thanks for your commitments and your help Guru.

Thank you for your reply, tanyafay003. Could you please clarify when exactly you requested this withdrawal? Have you made any successful withdrawals before?

Did you accumulate your winnings with or without an active bonus?

April 10 2024 I completed my bonus with a active bonus.

My winnings was on a active bonus.

Thank you for your reply, tanyafay003. Could you please advise us on the current status of your withdrawal request? Is it marked as pending or processed in your casino account? If possible, please post a screenshot of your withdrawal history here in this thread.

Also, have you recently tried contacting the casino regarding this issue? Please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

On my account it's saying that my winnings is pending, I have contacted the casino several times with chat reps there saying ,my identitcation was accepted, and my account is under review

It's been awhile, I'm just seeing results, and responses since casino guru started helping me out , Thank you casino guru please continue to help me , until jacks casino has paid me thanks a lot.